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Sr. Account Manager in Durham, NC at ProQuest

Date Posted: 2/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


 ProQuest – Who we are…


The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. 

ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market.


Account Manager


What will I be doing?


As an Account Manager at ProQuest, you will represent a market leading brand and a wide array of products that allow you to provide information-based solutions for every situation. Tasked with generating revenue, you will lead and coordinate sales activity for your assigned territory (North Carolina & Virginia) utilizing expertise and other resources such as product specialists, client relationship managers and field marketing teams to meet and meet and exceed sales targets. 


If you want to work for a company who is dedicated to providing products to help improve the world, keep reading...


In this position, you will also..

  • Owns the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue.
  • Influences and motivates others in a matrixed sales organization to support and drive towards shared goals.
  • Focuses on new and renewal business as part of expanding ProQuest’s footprint within the account; typically serves as primary point to engage client.
  • Leverages unique relationships with influencers and decision makers to support lead generation and sales activity.
  • Leads RFP coordination and development as needed; seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate.
  • Manages full portfolio forecast (renewals and new business) including specialty products and content; works closely with product specialist and support teams to ensure forecast accuracy.
  • Maintains a good working knowledge of products especially in core content where there are no specialists.
  • Leads content demonstrations, engaging product specialists as appropriate for product-specific demonstrations.
  • Maintains awareness of all proposals, and as account plan warrants may lead discussion with client.
  • Ensures account plan is making progress and is aligned to other objectives in the account.
  • Manages the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings.
  • Ensures client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support
  • Enters leads and new activity into in order to ensure collaboration and full communication.

Three Reasons you should apply...

1. You’re driven to be your best by competitive financial incentives 

2. You want to work with an industry leader, selling some of the top products in the space

3. Opportunity to work in a space that offers a continuously changing market is exciting


This job may not be a fit if...

1. You’re not comfortable in a dynamic sales environment

2. Technical products are unappealing and challenging for you

3. You prefer to work out of an office than your home


Qualified Candidates must have…

  • Bachelors’ degree plus at least 7 years’ related experience, or equivalent combination of education and experience.
  • Deep knowledge of ProQuest business, clients and products, with ability to clearly and compellingly articulate value proposition for products and respond to inquiries about product functionality.
  • Proven track record of initiating and managing complex, high value, strategic accounts and generating new business.
  • Strong sales negotiation skills at every level of client organizations, with experience influencing and selling to the executive-level decision maker.


Superstar Candidates will ALSO have…

• Advanced degree in Library Science or related field.

• Certifications pertinent to the sales profession.


 More to love about becoming a PQ employee!

• We offer professional development opportunities with a significant focus on learning

• Our employee population is smart and highly collaborative

• All of our employees have access to ProQuest research products including e-books, genealogy and academic journals


At ProQuest, we work hard and have fun doing it. If you take pride in providing a superior sales experience for your customers, please consider joining our talented team!!




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