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Market Analytics Manager, Senior in Ann Arbor, MI at ProQuest

Date Posted: 4/23/2018

Job Snapshot

Job Description

ProQuest – Who we are…

The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. 
ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market.
Market Analytics Manager
What will I be doing?

As Manager for the Market Analytics team, you will provide leadership, strategic alignment and guidance to the individual contributors on your team. The team is focused on conducting competitor research via university websites and course catalogs to capture course descriptions, syllabi and faculty biographical information. This research will support the sales team and play a key role in hitting the annual sales targets for ProQuest. 
In this position, you will also..

Sales Goals:
• Ensure overall PQIS portfolio sales performance in regions are met and exceeded.
• Help drive new sales and renewals of the PQIS portfolio across regions and segments by creating analytics and developing customer ready support materials in conjunction with marketing.
• Support major renewals by working with the PQIS Market Development (MD) team and sales team 
• Develop strategy and processes for prioritizing customer and sales requests and capturing data throughout the sales lifecycle.
• Perform gap analyses by country, region, and segment to uncover up-sell or cross-sell opportunities.
• Perform gap/curriculum/holding analysis to support significant sales opportunities.
• Develop templates for marketing or sales ready reports; modifies templates based on feedback from customers and sales, and measurement of effectiveness.
• Analyze sale team workflows to ensure that data and analysis is available at point of need in a simplified workflow.
 •Review initial processes and develop investment cases for areas that can be automated to increase speed and scale of analysis for sales teams.

Working with sales teams
• Support MDM and sales team in high value account planning.
• Maintain a list of projects and adjusting prioritization of workflow as directed.
Reporting / Metrics:
• Create metrics for initiatives to measure success or failure, including baseline and test markets KPIs.
• Weekly/monthly reporting of analyses created, in que, and status / measurement of impact.

Three Reasons you should apply...
1. This is a high impact position where your contributions are highly visible and will directly influence the success of the organization
2. You will work on a global scale to drive sales through market research and analysis
3.  As a Manager, you will be a part of the Marketing Leadership Team 
This job may not be a fit if...
1. Deep analysis of data and analytics gives you hives
2. Customer facing demands and tight deadlines can be stressful for you
3. Working with a diverse blend of personalities in a distributed environment makes you want to turn and run…
Qualified Candidates must have…
• Bachelor’s degree or higher in related field, plus 6 years or longer relevant work experience, or equivalent combination of education and experience.
• Experience working in an international matrix organization.
• Demonstrated analytical ability.
• Experience in understanding user workflows and creating sustainable processes.  
• Experience with measuring differences and effectiveness of programs.
• Effective use of data to drive more complex decisions, ability to establish relevant metrics.

Superstar Candidates will ALSO have…
• MBA and/or marketing degree.
• Work experience in a scholarly environment and information industry.
• Experience working with academic libraries and consortia.
• Strong understanding of the academic information market.
• Experience with project management or Lean concepts is preferred.
• People management experience.
• Fluency in languages other than English.

 More to love about becoming a PQ employee!
• We offer professional development opportunities with a significant focus on learning
• We hold fun on-site events
• Our employee population is smart and highly collaborative
• We have a relaxed dress code… yes, that means blue jeans (and not just on Fridays!)
• All of our employees have access to ProQuest research products including e-books, genealogy and academic journals
At ProQuest, we work hard and have fun doing it. If you take pride in providing Gold Star leadership and analysis please consider joining our talented team!!


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