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Metadata Librarian in New Providence, NJ at ProQuest

Date Posted: 7/31/2018

Job Snapshot

Job Description




ProQuest – Who we are…

The ProQuest Mission: Better research. Better learning, Better insights. ProQuest enables people to change their world. ProQuest supports the efforts of students and researchers across the globe. Providing important research tools and curating treasure troves of content has helped ProQuest to become an industry leader in the Information Services market.

 

Ex Libris Group, a ProQuest Company, is a leading provider of library automation solutions to university, college, and research libraries worldwide.  We offer the only comprehensive product suite for the discovery, management and distribution of all materials—print, electronic and digital.

 

What will I be doing?

As a Metadata Librarian, you will partner directly with ProQuest's academic content providers to ensure that their metadata is accurately represented within Ulrichsweb. You will play a pivotal role in overall customer satisfaction and data integrity through effective communication with both the content provider and the Librarian user. Your contributions will help to maintain the high-level of quality that our users have come to expect of ProQuest products.

 

In this position, you will also…

• Drive scope and timeliness of the metadata and content tracked in Ulrichsweb databases and systems.

• Ensure the quality and breadth of Ulrichsweb databases; accurately add new metadata and content, validate the correctness of metadata and content updates, run various quality control reports, create system rules to manage issues associated with the metadata and content through update cycles.

• Demonstrate customer focus by timely analyzing and resolving errors and incidents reported by clients, Library Support, and/or publishers.

• Develop and maintain relationships with both key content and metadata providers, publishers, and clients to support proactive identification of improvements for department processes and systems.

• Assist with maintaining the department documentation and training manuals, including identifying best practices and championing improvements associated with management of workflow.

• Responsible for contributing to data management requirements and specifications that support organizational initiatives. 

• May provide the following: training to new Metadata Librarians, Customer Experience, and Sales; help identifying new strategies to improve content and metadata acquisition and integration workflow; assistance to senior members of the team on projects; ideas for new internal tools or improvements to existing ones; representation to the industry, developing relationships with key industry contact.

 

Qualified Candidates must have…

• Bachelor’s degree in related field, such as Library Sciences, plus at least 2 years related experience, or equivalent combination of education and experience

• Knowledgeable of bibliographic metadata standards (e.g., MARC, BIBFRAME, RDA, FRBR) or aspects of electronic resource management within a library setting 

• Demonstrated proficiency in managing publication metadata to defined specifications

• Experience working with library industry and/or other bibliographic databases, and ability to deftly enter and manipulate data within them

• Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and order data

• Experience managing customer relationships and proven customer service focus.

• Excellent verbal and written communication skills

• Strong interpersonal skills, with ability to professionally interact with a diverse blend of personalities to reach resolution and maintain strong relationships

• Capacity to learn and master new technology and knowledge of Microsoft Office products; strong skills in Excel and Access

• Ability to work independently and take ownership of assigned databases, metadata, and client relationships

 

It would be awesome if you also had…

• Fluency in additional languages other than English

• XML, XSLT, Ruby, and/or other programming languages that aid in data manipulation

 

Other important information about this position:

• This position is based out of the Ex Libris office located in New Providence, NJ and is not conducive to remote work. 

• Occasional travel is required.

• This position requires weekday attendance with some flexibility around core working hours.

• Every position requires certain physical capabilities. ProQuest seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.

  

More to love about becoming a PQ employee!

• We offer professional development opportunities with a significant focus on learning

• We hold fun on-site events

• Our employee population is smart and highly collaborative

• All of our employees have access to ProQuest research products including e-books, genealogy and academic journals

 

At ProQuest, we work hard and have fun doing it. If you would enjoy working with academic content in a collaborative environment, please consider joining our talented team!

 

EOE/M/F/Vet/Disabled



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